ASTOR TRAVELS
HOME-BASED TRAINING


The Astor Travels Home-Based Training is designed to train individuals on what is necessary to operate as a travel agent working from home, or as an outside Sales Representative.

TRAINING COVERS:

  • PRODUCT:
    Emphasis is placed on the making reservations, handling bookings, price calculations, the use of timetables, travel guides, brochures and industry handbooks, suppliers, consolidators, and online webbooking.
    - Tour Operators, Cruises, Hotels, Car Rentals, Rail, Insurance, Charters,
    E-ticketing, etc.
  • SALES:
    A broadly-based commercial training which includes the following topics
    -> Introduction to Sales, Knowledge of Client, Product & Competition, Stage of Selling, Communication, Use of Sales Arguments, Selling Points, Behaviour Analysis, Marketing, and Social Media Marketing.

  • TICO:
    TICO's Role in the Travel Industry, Travel and the Law, Before & After the client travels, Ontario Compensation fund, Registration Requirements, Financial and Record-Keeping Requirements, Complaints, Investigations and Offences, and Invoicing the client Agents obligation.




For more information send an email to astor@iitravel.com