The Astor Travels Home-Based Training is designed to train individuals on what is necessary to operate as a travel agent working from home, or as an outside Sales Representative.


    Emphasis is placed on the making reservations, handling bookings, price calculations, the use of timetables, travel guides, brochures and industry handbooks, suppliers, consolidators, and online webbooking.
    - Tour Operators, Cruises, Hotels, Car Rentals, Rail, Insurance, Charters,
    E-ticketing, etc.
  • SALES:
    A broadly-based commercial training which includes the following topics
    -> Introduction to Sales, Knowledge of Client, Product & Competition, Stage of Selling, Communication, Use of Sales Arguments, Selling Points, Behaviour Analysis, Marketing, and Social Media Marketing.

  • TICO:
    TICO's Role in the Travel Industry, Travel and the Law, Before & After the client travels, Ontario Compensation fund, Registration Requirements, Financial and Record-Keeping Requirements, Complaints, Investigations and Offences, and Invoicing the client Agents obligation.

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